Danielle Green, LICSW is a founding partner of the Northeast Contact Center Forum (NECCF). She received her MSW from Columbia University in 1993 and completed 5 years of further specialist training in couples and family therapy at the Ackerman Institute for the Family, in New York City. She worked and taught at Cornell Medical Center for 10 years before relocating to Boston to serve as Clinical and Training Director of the Couple and Family Therapy Program, at the Cambridge Health Alliance, Harvard Medical School. There, she trained social workers, psychiatrists and psychologists, and taught throughout the Harvard system. Danielle was certified as an EFT (Emotionally Focused Therapy) therapist in 2010 and as a certified supervisor in 2011. She has studied AEDP and trauma work with Janina Fisher and has recently embarked on studying Peter Levine’s work on Somatic Experiencing.